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Help & Support Center

Find answers to common questions about Buyer Protection, payments, compatibility checks, and transaction resolutions.

storefrontWhat is a Username, Workshop, or Club Name?

Understanding your single public identity, garage storefront, and vanity link across The Parts Shop.

Every member of The Parts Shop has a single unique public handle. Whether youโ€™re an individual enthusiast, an independent restoration garage, or a regional car club, this handle represents your identity across the entire community.

badgeOne Account, Multiple Roles

  • For Enthusiasts & Buyers: Your identity when messaging sellers or posting on the Wanted Board.
  • For Sellers & Garages: Your official Workshop Name and virtual garage door for your listings.
  • For Car Clubs & Creators: Your organization name, powering custom fundraising links and printable windscreen QR codes.

Your handle automatically generates a clean, shareable vanity link:

https://theparts.shop/dorset-landcruisers
P4RTS SH0P

๐Ÿ”’ Why is this Handle Permanent?

Your handle cannot be changed after registration. Making handles permanent guarantees that:

  • Print Reliability: Printed show flyers, club rally plaques, and windscreen QR codes will always scan and work forever.
  • No Broken Links: Links shared in WhatsApp groups, car forums, or social media stay permanently active.
  • Trust & Reputation: Your seller ratings, buyer reviews, and transaction history remain tied to a consistent identity.

๐Ÿ“ข Sharing Your Garage or Club Storefront

You can share your short link on car forums, WhatsApp groups, Facebook pages, or marque registers. When fellow enthusiasts click it, they see all your active listings in one place, making it easy for them to browse and request multi-item bundles.

๐Ÿ›’ Do Buyers Need to Set Up a Workshop?

No. If you're only using The Parts Shop to track down parts for your project, you donโ€™t need to configure a workshop, connect bank details, or list anything. Your username is simply how sellers see you when you message them or post on the Wanted Board.

๐Ÿ”„ Can I Both Buy and Sell?

Yes. Every single account supports both. You can use the same login to hunt down parts for your build and clear out surplus spares sitting under your workbench whenever youโ€™re ready.

๐Ÿค Running a Car Club or Specialist Garage?

If you represent an official owners club, specialist restoration shop, or automotive channel, you can turn your workshop into an official partner hub. Head to your Dashboard and click Enable Partner Tools to unlock printable windscreen QR codes and earn 5% community kickbacks when your members trade parts. (Learn more in our Partner Network Guide).

๐Ÿ›ก๏ธ Why Must Names Be Unique?

To prevent impersonation and guarantee that your personal storefront link routes cleanly, every Username / Workshop / Club Name must be completely unique. If your preferred handle is already taken, the system will prompt you to choose an alternative.