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Help & Support Center

Find answers to common questions about Buyer Protection, payments, compatibility checks, and transaction resolutions.

handshakeThe Partner Network: Supporting Grassroots Car Culture

Simple fundraising and custom storefronts for car clubs, independent workshops, and automotive creators.

Classic car clubs, local garages, and late-night garage builders are the lifeblood of UK motoring. Yet running a club, organizing meets, or keeping a community alive isn't cheap.

The Parts Shop Partner Network is built to help fund that effort. We provide your club, garage, or channel with a dedicated storefront link and print-ready QR codes. When your community signs up through your link and sells their surplus parts, a share of our platform fee flows straight into your club fund or project account.

handshakeHow Community Kickbacks Work

  • Claim Your Custom Handle: Choose a clean vanity link for your group (like theparts.shop/oxford-mg or theparts.shop/ryans-garage).
  • Share Your Link & QR Code: Put your link in your club newsletter, drop it into your forum or video description, or print your custom QR code on show flyers and windscreen rally plaques.
  • Your Members Sign Up: Anyone visiting through your link or scanning your code is automatically attributed to your organization.
  • Earn On Every Part Sold: Whenever an attributed member lists and sells a part on the platform, your partner account earns a 5% kickback funded directly from our Buyer Protection Fee.

💷 Fair Marketplace Math: 0% Seller Commission

We don't believe in taxing peer-to-peer sellers to fund promotions. Sellers always keep 100% of their item asking price (minus standard 1.5% + 20p card processing charged directly by Stripe—this does not go to The Parts Shop).

Your partner kickback comes entirely out of our own platform fee—never out of your member's pocket:

Partner Kickback = Order Buyer Protection Fee × Your Commission Rate

(For example: If a member sells a £100 spare part, our £6.20 buyer protection fee generates an immediate kickback into your partner balance. Across dozens of members clearing their garages, those modest amounts quickly add up to fund your club gazebos, event insurance, or rally days.)

🔧 What You Get in Your Partner Hub

  • Branded Short Link: A clean, memorable web address (e.g. theparts.shop/mx5oc) that routes straight to your shop profile.
  • Print-Ready QR Codes: Instant, high-resolution QR codes featuring The Parts Shop emblem in the center—perfect for windscreen plaques, window stickers, and autojumble trade stands.
  • Live Commission Ledger: A clear, real-time dashboard showing how many members have joined, parts listed, and funds raised.
  • Straightforward Bank Payouts: Fast transfers powered by Stripe Express straight to your club or business account once your balance hits £10.00.

📋 How to Get Started

Setting up takes less than two minutes:

  1. Log in to your free account on The Parts Shop.
  2. Head to your Dashboard and click Enable Partner Tools.
  3. Pick your custom handle, tell us a bit about your club or workshop, and you're ready to share.