How The Parts Shop Works
The UK’s dedicated marketplace for classic car enthusiasts. We combine a safe, buyer-protected payment system with smart fitment tools so you can buy and sell hard-to-find parts with total confidence.
🛒 For Buyers
Find or Request What You Need
Search for parts using registration lookup, or post a request on our Wanted Board if you’re hunting for something rare.
Bundle & Save on Shipping
Buying multiple items from the same seller? Easily bundle them together into a single, custom-priced order to save time and postage.
Safe Payment Hold
Your money stays safely held until your part arrives and you’ve verified it’s correct. Once you confirm everything is satisfactory, payment is released to the seller.
🔧 For Sellers
List Parts or Browse Wanted Ads
Easily list your spare parts using donor reg lookup, or browse active buyer requests on the Wanted Board to make direct offers.
Negotiate & Manage Orders
Review incoming buyer offers, send counter-proposals, and manage custom bundles cleanly right from your Selling Dashboard.
Easy Integrated Shipping
Dispatch your items with integrated Royal Mail or courier tracking so both you and your buyer can follow delivery step-by-step.
Buyer Protection & Safe Payments
We designed our protection around the real-world needs of classic restoration, keeping payouts secure while giving both sides a fair, clear path to resolve any issues.
Payment Protection
When an item is purchased, funds are safely held under Buyer Protection. The seller is notified to ship, knowing their payment is fully secured.
Inspect Your Part
Once delivered, check the item against your chassis or measurements. If it arrives damaged, incorrect, or with fitment issues, click Report an Issue right from your dashboard. This pauses payment release immediately.
Structured Direct Resolution Chat
- Seller’s First Reply (24 Hours): Seller has 24 hours to respond with photos, an explanation, or a settlement offer.
- Follow-Up Replies (48 Hours): Up to 48 hours for each side to reply, accept, or counter-propose.
- 4-Step Cap & Platform Assistance: Limited to 4 turns. If unresolved or timed out, The Parts Shop Team steps in to review evidence and make a fair final ruling.
Fair & Transparent Fees
We keep our fee structure simple to support secure payments, protect buyer funds safely, and fund our fitment databases and friendly support team.
Buyers: Buyer Protection Protected
A small fee is added at checkout to ensure every transaction on The Parts Shop is 100% safe. This covers:
• Up to £49.99: 6.5%
• £50.00 – £199.99: 5.5%
• £200.00 – £499.99: 4.5%
• £500.00 & above: 3.5%
Sellers: 0% Commission
Unlike mainstream platforms that take 12.8% to 15% out of your hard-earned sales, The Parts Shop charges zero commission. You only cover direct third-party card processing via Stripe (standard UK rate: 1.5% + 20p)—keeping ~98% of your asking price.